Appointments & Services
Rescheduling & Cancellations
- We kindly ask that you provide at least 48 hours’ notice if you need to reschedule or cancel your appointment to avoid a cancellation fee.
- Cancellations made within 48 hours of the scheduled appointment may be subject to a 50% charge of the service cost.
- If you arrive late, we will do our best to accommodate you within the remaining appointment time. However, the full cost of the originally booked service will still apply.
Deposits
- A deposit of $20 or more may be required to secure your appointment. In some cases, full payment may be required prior to booking.
- Clients are allowed one free reschedule with their original deposit if they provide at least 24-48 hours’ notice.
- Any additional reschedules will require a new deposit.
- Late reschedules (within 24 hours) will result in forfeiture of the deposit.
Refund Policy
- All sales and services are final. Refunds will not be issued for missed appointments or services rendered.
Product Purchases
In-Store & Online Purchases
- All product sales, whether purchased in-store or online, are final. Returns or exchanges are only accepted if a product is defective upon receipt.
Product Use & Liability
- Mindful Body and Skin is not responsible for any adverse reactions resulting from the use of our products. Customers are responsible for reviewing ingredients and usage instructions to ensure suitability for their individual needs.
Liability Waiver
- By booking services or purchasing products from Mindful Body and Skin, you acknowledge that individual results may vary. While we provide expert recommendations and services based on best practices, we do not assume liability for any reactions or outcomes.
Thank you for your understanding and cooperation. We look forward to providing you with an exceptional self-care experience!
Changes to Terms and Conditions
- Mindful Body and Skin reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting.
By booking an appointment or purchasing products through our website or at our location, you agree to these terms and conditions.